2023-24 Annual Report
Building the Path to Impact
Wominjeka – Welcome to SEMPHN’s 2024 Annual Report
Our achievements over the past 12 months are possible through partnerships with people, professionals and providers in constantly changing primary health care settings. Together, we listen, collaborate and innovate.
Explore a snapshot of our work throughout the year
Evidence
We use evidence to inform service planning and commissioning to improve health care outcomes.
Insights gathered through our annual Health Needs Assessments highlight emerging health concerns and areas for service improvement. Over the past year we have delivered programs and initiatives that have responded to aged care, digital health, youth, mental health and alcohol and other drug needs in our community.
View our stories that showcase evidence:
Experience
We are committed to embedding lived experience voices and experiences in service design and delivery.
Person-centred healthcare is about working with patients and listening to what consumers value central to their care journey. We always encourage our providers to take a ‘nothing about us, without us’ approach when developing services and initiatives.
This year, we commissioned initiatives that filled service gaps, improved patient experience and created inclusive and accessible environments for health care.
View our stories that showcase experience:
Empowerment
We work alongside health professionals and service providers to enable better health outcomes for individuals, families and communities.
Listening to the needs of primary care professionals and their patients creates opportunities to design and deliver purposeful education, tools, resources and networking events. Throughout the year we collaborated with health care providers to deliver targeted staff training and educational resources, which led to enhanced capacity and capability to provide quality care in south east Melbourne.
View our stories that showcase empowerment:
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About this report
SEMPHN's achievements over the past 12 months are owed to the hard work and dedication of all those who work in constantly changing primary health care settings.
South Eastern Melbourne PHN
Level 2, 15 Corporate Drive
Heatherton Victoria 3202
ABN 65 603 858 751
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South Eastern Melbourne PHN
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While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
SEMPHN acknowledges the Bunurong and Wurundjeri peoples of the Kulin Nation, the Traditional Owners and Custodians of the lands, waters, and skies in which we work. We pay our respects to their Elders past and present. We also acknowledge all First Nations peoples with whom we work. Sovereignty was never ceded!
We acknowledge and celebrate diversity in all its forms and recognise the contribution people from diverse backgrounds and life experiences make to a strong, healthy and resilient community. We welcome everyone in the community as part of the SEMPHN organisation.